EXCITING DAY, this last day of January 2017!
Starbucks announces a "reorder skill" for Amazon Alexa. This is a huge step in disruptions through voice. The mechanics of ordering a coffee may sound mundane and not very exciting as we have been doing that before we invented technology. But, this is a huge step towards the technology development. This is the first step in testing the business models powered by voice.
Now, I am not a regular Starbucks customer but found myself creating an account just to try out the conversational experience. More importantly, follow the evolution of the conversational experience as the skill evolves.
It is amazing to see the skill being rated so high for a first version. Cant wait to play with it some more and write about it.
https://www.amazon.com/Starbucks-Coffee-Co/dp/B01F9RRL46
Folks at Starbucks, you should checkout the #ConversationDesign book for tips on evolving the conversation from this initial version. I have a Pizza pick-up as an example but the result seems to be similar.
The days are the voice are definitely near.
Starbucks announces a "reorder skill" for Amazon Alexa. This is a huge step in disruptions through voice. The mechanics of ordering a coffee may sound mundane and not very exciting as we have been doing that before we invented technology. But, this is a huge step towards the technology development. This is the first step in testing the business models powered by voice.
Now, I am not a regular Starbucks customer but found myself creating an account just to try out the conversational experience. More importantly, follow the evolution of the conversational experience as the skill evolves.
It is amazing to see the skill being rated so high for a first version. Cant wait to play with it some more and write about it.
https://www.amazon.com/Starbucks-Coffee-Co/dp/B01F9RRL46
Folks at Starbucks, you should checkout the #ConversationDesign book for tips on evolving the conversation from this initial version. I have a Pizza pick-up as an example but the result seems to be similar.
The days are the voice are definitely near.
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